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To Schedule an Appointment for Consular Services

All applicants are required to schedule an appointment for Passports and Consular Reports of Birth Abroad (CRBA). 


To schedule an appointment with the American Citizen Services (ACS) Unit for Consular Reports of Birth Abroad (CRBA) or Passports, follow this link.

After scheduling your appointment please locate and complete the necessary forms at the following links:

Please be advised there is no charge to schedule appointments through the automated system.


Appointments are not necessary for Notarial Services, the Addition of Pages, or Federal Benefits Services (SSA-VA-OPM).

For emergency appointments only, please contact the American Citizens Services unit by phone at (503) 2501-2628 during normal business hours.

If you need to contact us, please call (503) 2501-2628. For recorded information; please dial (503) 2501-2600.  You may also contact us by e-mail at or by fax at (503) 2278-6020 or (503) 2278-5522.

For many of the ACS services available, it is required to come in person, due to the fact that many inquiries are complex and cannot be resolved over the phone.

For your convenience and the convenience of our other customers, the ACS Unit requests that only those persons who have American Citizen Service needs come into the waiting room.  Friends and relatives not having business with the Unit should wait outside the Embassy, or arrange to meet their party after his/her American Citizen Services business has been conducted.

After-hour Emergencies:  Phone (503) 2501-2999