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Visa Services

Contact Us

To make an appointment online free of charge:

Visa applicants can register at www.ustraveldocs.com/sv and schedule Immigrnat and Non-Immigrant visa appointments.

To make an appointment by telephone from El Salvador:

Visa applicants can also schedule from El Salvador an appointment by dialing 2113-3122 at no additional cost. 

Information about nonimmigrant and immigrant visa processing at the Embassy will be available from live bilingual customer service representatives between 8 a.m. and 7 p.m. on weekdays, and between 9 a.m. and 3 p.m. on Saturdays and most holidays.

To reach a customer service representative via email, please write to support-elsalvador@ustraveldocs.com

To make an appointment from the U.S. and other countries:

Visa applicants can schedule from the U.S. an appointment by calling (703) 745-5476. Long distance charges may apply.

Emergency cases will be referred directly to the Embassy for appropriate action by the customer service representative after the person has contacted our Visa Information Center.

By mail: 

In El Salvador:

Embajada de Los Estados Unidos
Sección Consular
Final Boulevard Santa Elena
Antiguo Cuscatlán, La Libertad

In the U.S.:

Consular Section
U.S. Embassy – San Salvador, El Salvador
3450 San Salvador Pl.
Washington, DC 20521-3450 

The U.S. Embassy is closed for visa appointments on American and Salvadoran holidays and the first friday of each month as an administrative closure. Holidays are announced at this link and are also posted monthly at the Chancery entrance of the Embassy, located on the Boulevard Santa Elena.

NEW Immigrant Visa form DS-260

  • Important note to Immigrant Visa applicants

    Beginning September 1, 2013 the Immigrant Visa application previously known as DS-230 will change to an electronic format in its version DS-260 and it can be found at https//ceac.state.gov/iv/ 

Registration Information

  • You can register at www.ustraveldocs.com/sv and schedule your Immigrant and Non-Immigrant visa appointments free of charge. Immigrant and Non-Immigrant visa applicants may also register to schedule appointments by calling 2113-3122 at no additional charge. From the United States call: (703) 745-5476.

More Information

  • If you have questions regarding any of our Consular Services, call the following number, available 24 hours per day:

    (503) 2501-2600

    To reach a customer service representative via email, please write to support-elsalvador@ustraveldocs.com